• PRE-ORDER

PRE-ORDER Time for Tea-Rex Mug

£15.00
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Charlotte Filshie has rebranded, welcome to the brand new Dinosaurs Doing Stuff!! As we transition to our new name, some of our products will have our old branding on them. 

Rebranding
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Size Guide

Cards

Size Millimetres (cm) Inches
DL 110 mm x 220 mm (11 x 22) 4.33" x 8.66"
C6 114 mm x 162 mm (11.4 16.2) 4.5" x 6.4"

Prints and Stationary

Size Size in mm (cm) Size in inches
A2 size 420 x 594 mm (42 x 60) 16.53 x 23.38
A3 size 297 x 420 mm (30 x 42) 10.98 x 16.53
A4 size 210 x 297 mm (21 x 30) 8.26 x 10.98
A5 size 148 x 210 mm (15 x 21) 5.82 x 8.26
A6 size 105 x 148 mm (10 x 15) 4.13 x 5.82
Wrapping paper 500 x 700 mm (50 x 70) 19.68 x 27.55
Size Guide
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I have tried to answer all shipping/delivery/dispatch questions below, but if you have any other questions, please contact me via the contact form

How long will my order take to be shipped?
I dispatch every Tuesday and Thursday via Royal Mail (except for public holidays). Orders placed after 12 pm will be sent on the next shipping day.  

What is my tracking number?
For standard postage there is no tracking number. If you paid for a tracked service you should have received your tracking number with your shipping notification. Please contact me if you can not find it and I will re-send it.

How will my order be packaged?
I try to use the least amount of packaging and try to source eco-friendly packaging where possible. Cards and flat items are posted in board backed envelopes and bigger items in boxes. I do however use bubble wrap to protect some items like framed prints. When I receive parcels I collect the usable bubble wrap and re-use it to try to minimise it only being used once. When I use up all of my bubble wrap (and any other non-recyclable packaging items) I will source eco-friendly alternatives or stop using them all together (eg. cello bags to protect cards). 

Where is my order?!
Standard UK post is sent 1st class which takes 1-3 working days. 
International orders can take anywhere from 1-5 weeks to be delivered depending on where they are being delivered. Orders to the USA/Australia generally take 2-3 weeks from dispatch to arrive, but delays can happen.
If you need your order for a certain date, please contact me before placing your order so I can check if it is possible. Please also remember that bank holidays/public holidays can cause delays as can the weather and pandemics.

How much is shipping?
Shipping costs depend of the size of your order and where it is being sent. All shipping costs include postage and packaging.
Standard shipping is sent 1st Class within the UK, and Standard International for the rest of the world. You can upgrade your shipping to include tracking, this will incur a higher charge. Signed For 2nd Class is also available, this service takes 2-3 days from dispatch and requires a signature on delivery.

Why do I have a customs/duty/tax fee to pay before my order is delivered?
International orders over certain amounts can incur customs/duty/tax feed. These fees and charges are from your countries government and can not be avoided. I always declare the amount you paid for items on customs forms, to lie on these forms is illegal. In order for your order to be delivered you will need to pay the fees, this should be outlined by the postal service. Fees paid for customs/duty/tax are non refundable and are the buyers responsibility. 

What if I'm not home and my order is at the sorting office and I don't pick it up? Or if I have given the wrong address?
For orders that are returned because they have not been collected (usually when no one is present to collect or sign for items) or an incorrect/incomplete address is supplied, the delivery costs will be re-charged for orders to be re-sent. Items can only be re-sent once they have been returned, this can take multiple weeks. 

Can I return my order?
I really hope you are happy with your order! If you are not, please contact me and I will do what I can to resolve any issues. 
Please do not send any items back before contacting me, if you do, I will not be responsible for costs incurred even for faulty items. 

I accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation: before item has shipped

The following items can't be returned or exchanged (unless they arrive damaged or defective on delivery):
Custom or personalised orders, earrings, items on sale/offer, digital downloads.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Delivery & return

*** PRE ORDER *** Dinosaurs Doing Stuff x Jinny Ngui Design collaboration bone china 'Time for Tea-Rex' mug

*** PRE ORDER ***

Orders will be sent once stock arrives (expected late October to early November, 2020). All mug orders will be sent via 2nd Class Special Delivery in the UK, sadly, we can not ship the mugs internationally. 

Time for Tea-Rex is a playful collaboration between Dinosaurs Doing Stuff and Jinny Ngui Design. Tea-Rex is illustrated by Dinosaurs Doing Stuff, he's having his favourite brew in one of Jinny Ngui Designs mugs. The illustration is on both sides of the mug, so you can appreciate him from all angles. The text 'Time for Tea-Rex' features to the left of T-Rex and is a fun play on words. 

Each mug is made of bone china and is decorated by hand and then fired at 820°C. The design is fully fired into the glaze so is suitable to be used in the dishwasher.

DIMENSIONS

Height 8.7 cm / 3.42 inches
Diameter 7.7 cm / 3 inches
Capacity 275 ml / 10 oz

Here are a few care instructions and tips for looking after your pieces…

  • Washing up

    • It is best to wash your bone china by hand, but not with anything abrasive that could scratch the surface.

    • To avoid tea and coffee stains rinse out your mug/cup with warm water immediately after each use.

    • To remove stains you can use hot water with denture tablets and soak, or make a paste with bicarbonate of soda and use as a gentle scrub.

  • Dishwasher

    • Patterns are fully fired into the glaze, so you can put your items into the dishwasher (I do with mine), but please do so with care.

    • Make sure you stack your dishwasher so items are not touching each other to avoid scratches and potential damage

    • Use the gentlest washing cycle.

  • Microwave

    • Most ceramic items are safe to use in the microwave but not items decorated with gold or platinum decoration.




POSTAGE AND PACKAGING
Each item is individually wrapped in tissue paper and bubble wrap, before being packed securely.

All mug orders in the UK will be sent Royal Mail Signed For® 2nd Class, which takes approximately two to three working days for delivery after dispatch and requires a signature on delivery.

11 Items

Data sheet

Product Flag
PRE-ORDER

Specific References

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