Tree-Rex - Dinosaurs Christmas Greeting Card
Charlotte Filshie has rebranded, welcome to the brand new Dinosaurs Doing Stuff!! As we transition to our new name, some of our products will have our old branding on them.
|DL||110 mm x 220 mm (11 x 22)||4.33" x 8.66"|
|C6||114 mm x 162 mm (11.4 16.2)||4.5" x 6.4"|
Prints and Stationary
|Size||Size in mm (cm)||Size in inches|
|A2 size||420 x 594 mm (42 x 60)||16.53 x 23.38|
|A3 size||297 x 420 mm (30 x 42)||10.98 x 16.53|
|A4 size||210 x 297 mm (21 x 30)||8.26 x 10.98|
|A5 size||148 x 210 mm (15 x 21)||5.82 x 8.26|
|A6 size||105 x 148 mm (10 x 15)||4.13 x 5.82|
|Wrapping paper||500 x 700 mm (50 x 70)||19.68 x 27.55|
I have tried to answer all shipping/delivery/dispatch questions below, but if you have any other questions, please contact me via the contact form
Please place orders on or before the below dates to allow enough time for orders to arrive before Christmas. There are already delays and parcels are taking longer than usual to be delivered.
UK: December 12, 2021
International: November 14, 2021
International shipping is now available to many parts of the world. There are still delays due to Covid, so please allow extra time for your order to arrive. Shipping to the EU is currently unavailable. If you would like to order any items and there is no delivery option, please feel free to contact me.
How long will my order take to be shipped?
I dispatch every Tuesday and Thursday via Royal Mail (except for public holidays). Orders placed after 11 am will be sent on the next shipping day.
What is my tracking number?
For standard postage, there is no tracking number. If you paid for a tracked service you should have received your tracking number with your shipping notification. Please contact me if you can not find it and I will re-send it.
How will my order be packaged?
I try to use the least amount of packaging and try to source eco-friendly packaging where possible. Cards and flat items are posted in board-backed envelopes and bigger items in boxes. I do however use bubble wrap to protect some items like framed prints. When I receive parcels I collect the usable bubble wrap and re-use it to try to minimise it only being used once. When I use up all of my bubblewrap (and any other non-recyclable packaging items) I will source eco-friendly alternatives or stop using them all together (eg. cello bags to protect cards).
Where is my order?!
Standard UK post is sent 1st class which takes 1-3 working days.
International orders can take anywhere from 1-5 weeks to be delivered depending on where they are being delivered. Orders to the USA/Australia generally take 2-3 weeks from dispatch to arrive, but delays can happen.
If you need your order for a certain date, please contact me before placing your order so I can check if it is possible. Please also remember that bank holidays/public holidays can cause delays as can the weather and pandemics.
How much is shipping?
Shipping costs depend on the size of your order and where it is being sent. All shipping costs include postage and packaging.
Standard shipping is sent 1st Class within the UK, and Standard International for the rest of the world. You can upgrade your shipping to include tracking, this will incur a higher charge. Signed For 2nd Class is also available, this service takes 2-3 days from dispatch and requires a signature on delivery.
Why do I have a customs/duty/tax fee to pay before my order is delivered?
International orders over certain amounts can incur customs/duty/tax feed. These fees and charges are from your countries government and can not be avoided. I always declare the amount you paid for items on customs forms, to lie on these forms is illegal. In order for your order to be delivered, you will need to pay the fees, this should be outlined by the postal service. Fees paid for customs/duty/tax are non-refundable and are the buyer's responsibility.
What if I'm not home and my order is at the sorting office and I don't pick it up? Or if I have given the wrong address?
For orders that are returned because they have not been collected (usually when no one is present to collect or sign for items) or an incorrect/incomplete address is supplied, the delivery costs will be re-charged for orders to be re-sent. Items can only be re-sent once they have been returned, this can take multiple weeks.
Can I return my order?
I really hope you are happy with your order! If you are not, please contact me and I will do what I can to resolve any issues.
Please do not send any items back before contacting me, if you do, I will not be responsible for costs incurred even for faulty items.
I accept returns, exchanges and cancellations
Contact me within 14 days of delivery
Ship items back to me within 30 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged (unless they arrive damaged or defective on delivery):
Custom or personalised orders, earrings, items on sale/offer, digital downloads.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Dinosaurs aren't really built to decorate a Christmas tree. This T-Rex has created his own way to get around his tiny arms not reaching the tree properly! He has wrapped himself up in brightly coloured fairy lights and is just being the tree instead!
- Dinosaur Type
- Flesh eating (Theropoda)